PRIVACY POLICY

Whenever you connect with our Services, we accumulate diverse forms of information to optimize your user experience and maintain the high standard of our Services. This information includes, but is not limited to:

During your use of our Services, we collect data regarding your activities on our platforms and your interactions with other players. The records we compile might consist of Player ID, gameplay milestones, IP addresses, hardware IDs, and other indicators required to boost player experiences and preserve service integrity.

For games that include competitive leaderboards and rank tracking, we record and showcase your performance metrics, accomplishments, and display name publicly. This feature serves to compare your results against other participants, improving the overall gaming dynamic. Your ranking, scoring metrics, and handle will be searchable and viewable by other users of that game. Being part of leaderboards and competitive tracking is essential to the functionality of these products; by engaging with our Services, you accept and agree to this tracking and public presentation of your accomplishments.

We might collect details about your hardware and geographical position to troubleshoot issues and analyze consumer trends. The retrieved details may comprise player handles, Player ID, distinct hardware identifiers, OS type, device design, advertising credentials, geographic coordinates, IP address, and other location coordinates.

The captured data helps us observe what content you interact with, evaluate your browsing behavior, and tailor or refine our advertisements and Services. To learn more about stopping customized promotional content, please refer to the "Opt-out of Targeted Advertising" section below.

With your explicit permission, we might record and evaluate your exact physical location. This data is utilized solely to enrich your gameplay sessions through features like multiplayer pairing or related mechanics.

If you register or authenticate via external login engines ("Login Services") such as Google+ or Apple's Game Center, they may offer you the choice to share particular personal details with us. The data we retrieve from these platforms can contain user identifiers, city, region, or nation of residence. We handle and store information sent by these platforms in alignment with their policies and conditions.

We use these credentials to set up your profile, authenticate your identity, and provide access to our games and other Services. These platforms might also offer options to post achievements from your gameplay onto your social feeds. If you wish to request the deletion of information obtained from Game Center or Google+, please send an email to our team at contact@noven.games.

If you communicate with our Support Team, we may gather hardware details (such as OS versions and device models), geographic settings, chosen handles, Player ID or unique device ID, your name, email address, and ticket details to diagnose problems and address your request efficiently.

When purchasing our products or Services, our billing providers collect certain payment details on our behalf. Such information is only stored momentarily in an encrypted format that we cannot access. We do not keep or catalog your payment credentials.

We might collect data you share within community boards and direct messages to refine our player experience. Direct chats refer to the exchange of messages using our in-app chat systems or forum mail functions. Communication in gaming channels or direct messages to other members are examples of these chats. Be aware that any posts or direct messages can be viewed, collected, and utilized by other participants who have access to them. To ask for the removal of your records from our public board, please write to us at contact@noven.games.

To improve your experience, we may log your email address during board registration. This email is primarily used to inform you of crucial rule changes or news concerning the board. We may also use this address to inquire about your experience or send news and marketing offers. If you want to unsubscribe from these emails, you can request it by contacting us at contact@noven.games.

During visits to our web portals, we may record personal details to optimize your browsing experience. This metadata can include operating system configurations, approximate locations, browser agent types, language preferences, referrer URLs, interaction history, and user preferences.

Our sites may integrate social plugins, such as "Like" buttons or "Share" controls, along with mini-applications. These integrations can collect your IP details and the specific page you visit, and may place a cookie to ensure correct operations. These tools are either managed directly by us or hosted by third-party services. Your engagement with those widgets is governed by the policies of their respective providers.

Your personal information will not be shared with outside parties without your approval, except under the following conditions:

To guarantee reliable global access and operations for our Services, your personal details may be transmitted to server sites worldwide. Privacy and compliance regulations in those regions can differ from those in your location. We commit to safeguarding your personal data in accordance with this Policy. We take standard protective measures suitable to the region where data is processed, although some regions might not share the same adequacy status or protection standards recognized by the European Commission.

Our platform utilizes global cloud solutions. Consequently, user details are transmitted to servers located in the United States (operated by Google Inc.) to hold handles, Player ID, hardware markers, OS, device model, ad coordinates, geographic coordinates, IP, and associated data. This info remains stored until you delete your account.

Our primary cloud supplier is Google Inc. Since our Services rely on real-time database syncing across regions, access to our games requires acceptance of this Policy.

We may compile aggregate and non-personal statistics through cookies and equivalent tracking technologies. Cookies are minor text records sent by web servers during application operations to be stored in your device's storage. These elements help us assess platform performance, enhance the design, and remember your settings to deliver a more customized user experience.

We coordinate operations with the following promotional providers:

We comply with standard industry techniques and apply suitable defenses to protect the confidentiality, wholeness, and security of the files we store. To provide enhanced protection, we enforce the following technical and administrative procedures to secure your personal records against loss, leakage, or external damage:

We keep your personal files for the duration of your profile's active status or as required to render our Services to you. High scores and board rankings may be kept for archive or analytical logs after profile closure, but they are anonymized or scrubbed upon your request. If you wish to revoke our data permissions or request profile deletion, please send your request to contact@noven.games.

If you submit a ticket to our Helpdesk, operational records like handles, Player ID, hardware identifiers, OS version, application settings, and gameplay records will be transmitted to United States data centers (via Google Inc.). This data is utilized solely to resolve your query and is deleted permanently three years after the ticket is resolved.

You have the option to opt-out of personalized ads on mobile systems by accessing the privacy controls of your iOS or Android handset, and choosing "Limit Ad Tracking" (for iOS devices) or "Opt-out of interest-based ads" (for Android systems).

If your data requires corrections or if you prefer to withdraw from our Services, you can modify, update, or erase your information through your dashboard settings or by writing to contact@noven.games. Upon request, we will share a file containing your stored personal information in a common digital format.

You are entitled to several specific rights regarding your data:

We do not engage in automated decision-making processes or algorithmic profiling using your personal data.

We do not intentionally obtain personal details from anyone under 17 years of age (or under 16 years of age in European territories) without parental or legal guardian consent. If you fall below these age boundaries, please do not share any personal details with us or attempt to access our Services. Various components of our Services feature age thresholds dependent on regional laws, operating systems, or platform rules. If you do not meet the minimum age requirements, please refrain from providing any personal data and do not use the Services.

If we discover that we have accidentally acquired personal records from a minor under 17 years old (or 16 in Europe) without consent, we will implement standard procedures to clear that data from our databases swiftly. If you suspect that we hold data regarding a child under the specified age limits, please alert us immediately by sending an email to contact@noven.games.

In all jurisdictions, individuals below the legal age of majority must have a parent or legal guardian review and accept this Policy and the Terms of Service for them. We recommend parents actively observe their children's digital habits, get acquainted with the content on our platforms, and guide their children when using email or chat rooms.

This portion is intended exclusively for residents of the United States. Under applicable regional regulations, US residents can request details on the personal data categories we collect, ask to delete their stored information, exercise their right to restrict data sharing, and remain free from discrimination for pursuing these rights. We do not commercialize or sell your personal details, nor do we penalize you for submitting requests.

We reserve the right to modify this Policy periodically to incorporate upgrades or corporate shifts. We will make reasonable efforts to announce any substantial changes that could negatively affect your use of the Services. If you disagree with the new terms, you must discontinue using our platforms and close your game profiles immediately.